How to effectively track CRM reporting in MVP Project?

Regularly track the number of trades by day and channel. Analyzing the most productive periods can help you evaluate the effectiveness of different traffic sources.

Average check analysis

Note the average check on the second line and the number and amount of repeat deposits. These metrics will help you understand how profitable your current customer experience strategies are and where you can improve.

Estimation of conversions

Determine which managers are most effective at converting dialogs into deposits. Analyzing first-line conversions will allow you to identify the managers with the best conversion rate.

Shift management

Track employee shift information for better resource management. Knowing how your managers work different shifts will help optimize their schedules and increase overall team productivity.

Utilization of reporting

Regular use of reporting will help you make informed decisions and optimize workflows. Clear and visual analytics allow you to identify and respond to issues in a timely manner, improving your channel’s overall performance.