In the era of digital products, infobusiness has become one of the most promising areas for earning money. However, as the number of clients and courses grows, there is a need to automate processes and optimize work. A CRM system for Telegram, such as MVP Project, can help.
🎯 The challenges of infobusinesses without automation
Imagine you are selling an online course on Telegram promotion. At the start of the business, everything is simple:
- You have multiple clients.
- You manually conduct correspondence on Telegram.
- Process payments through links to payment processors.
But as it grows in popularity, many problems arise:
- ❌ You’re wasting a lot of time with one-size-fits-all answers.
- ❌ It’s hard to keep track of who paid for the course and who didn’t.
- ❌ It’s impossible to personalize newsletters.
- ❌ Loss of clients due to lack of systematized work.
📊 What does the MVP Project CRM system for infobusiness give?
✅ Customer segmentation and analytics
CRM allows you to segment your customers based on their status:
- Who just signed up for the newsletter.
- Who paid for the course.
- Who has already been trained and is ready for upsell (additional products).
💡 Benefits:
-You can see where each client is at in the process.
-Consider who you need to offer additional products to and when.
-Track the effectiveness of each advertising channel.
✅ Personalized mailings
Telegram is a powerful communication channel, but it’s important to use it correctly.
With CRM, you can create personalized mailings based on customer status.
Examples of mailings:
-Course Fee Reminder.
-Notification of the start of the course.
-Offering an upgrade (e.g., one-on-one counseling).
💡 Benefits:
-You increase audience loyalty through a personalized approach.
-Enhance conversions into repeat sales.
✅ Sales Automation
With the help of CRM you can automate the reception of requests and the issuance of payment links directly in Telegram.
How it works:
-Customer writes to Telegram bot.
-Bot collects information, sends payment instruction and captures customer status in CRM.
-After payment, the bot automatically provides access to the course.
💡 Benefits:
-You free up the time you used to spend manually processing applications.
-Eliminate human error and errors in order processing.
💼 What does it look like in practice? An example of infobusinesswoman Anna’s work
Anna is an expert in Telegram promotion. She sells courses on increasing the reach and monetization of Telegram channels.
| Stage | Before CRM implementation | After CRM implementation |
|---|---|---|
| Application processing | Manually checked who paid and manually added to the chat room | Bot receives payment information and automatically grants access |
| Reminders | Manually wrote webinar reminders to customers | CRM sends automatic notifications, according to a script set by Anna |
| Sales of additional products | Offered the same thing to everyone | CRM segments customers and offers the right services |
| Analytics | Analyzed sales manually | CRM shows the effectiveness of each advertising channel and each creative |
📈 Benefits for infobusinesses
- ✅ Reducing time spent on routine.
- ✅ Increase the number of sales through personalized mailings.
- ✅ Better customer service and increased customer loyalty.
- ✅ Tracking the effectiveness of advertising channels and optimizing advertising costs.
🔧 What features of CRM for Telegram are especially useful for infobusinesses?
| Function | Benefit for infobusiness |
|---|---|
|
Table/Canban of Clents
|
For more convenient search and filtering of clients in the platform there is a page with clients, presented both in the form of a Table and Kanban |
| Customer segmentation | Personalized approach to each client, see all information about the client directly in the dialogue |
| Funnel analytics | Tracking the effectiveness of advertising channels |
| Automation of mailings | Increase engagement and repeat sales. Customize your mailing script. |
| Ignore |
Automatically send messages at specified intervals until the customer responds. Set up a message funnel for those who don’t reply to you
|
🏁 Conclusion
CRM-system for Telegram from MVP Project is a powerful tool for infobusiness. It helps you automate routine processes, better understand your customers and increase sales. If you sell courses or any other digital product via Telegram, this system will greatly simplify your work and allow you to focus on business development and creating new products.
Ready to simplify your customer experience on Telegram?
Start optimizing your processes today with MVP Project and get the most out of it in Telegram
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